MMD Inspiration Info How to build loyalty through a personalized retail media plan?

How to build loyalty through a personalized retail media plan?

Marketing in the digital age has transformed into a sophisticated and powerful medium, enabling businesses to connect with their audience like never before. Central to this evolution is the rise of e-CRM campaigns, which leverage technology to enhance customer engagement, loyalty, and satisfaction. These campaigns are not just about reaching a broad audience; they are about precision, personalization, and relevance.

With e-CRM, businesses can capitalize on vast amounts of data to understand their customers' behaviors, preferences, and needs. This data-driven approach allows for hyper-personalization, where marketing messages are tailored to the individual level. By targeting specific segments with highly relevant content, offers, and recommendations, brands can significantly increase the effectiveness of their marketing efforts.


Be inspired by the Vandemoortele’s email marketing journey


A compelling example of the power of e-CRM campaigns is the case of Vandemoortele, which moved beyond the traditional single-email approach to create a comprehensive emailing journey. This journey-based strategy allowed Vandemoortele to craft a narrative, build brand loyalty, and establish a strong brand presence. By engaging consumers through a series of thoughtfully timed and personalized emails, Vandemoortele was able to create a routine, foster retention, and deepen customer relationships.

Through this article, find out how Emailing journeys are strategic campaigns that can guide customers a curated experience. They help brands tell a story, ensuring consistent and engaging communication that resonates with consumers. This method not only keeps customers engaged over time but also strengthens the brand's identity and visibility in the market.

How to build loyalty through a personalized retail media plan?

The Vandemoortele Case

Read how Vandemoortele adopted our "Upsell Journey" emailing strategy, transforming one single email into a series of 3 strategic messages. This approach enhances storytelling, brand awareness, retention...but also consumer loyalty. 

Read the case

Getting the most out of your personalized communication

You're all already aware that personalized marketing is a highly powerful and effective medium—when used correctly. Let's delve into some key elements that will help you create an effective CRM plan. 

Deep Dive!