Context
Colgate Palmolive developed in collaboration with MMD a Catcher Game. Users had to successfully catch the Colgate branded products and put them in the plastic waste bin bag. The goal was to educate consumers about the new plastic waste sorting rules.
Solution
Traffic to the game was driven via a dedicated e-mail, a Mass Insert in the My Delhaize newsletter, and online bannering.
Results
CRM
Dedicated e-mail
- Delivery: 85.000 contacts
- OR: 29% (vs the retail benchmark of 22,4%)
- Click Rate: 2,55%
- CTOR: 8,68%
Mass insert in the My Delhaize newsletter
- Delivery: 1.75 million
- OR = 27% (vs the retail benchmark of 22,4%)
- Click Rate = 4,48%
- CTOR = 16,5%
Online bannering on Delhaize.be
OTA Pressure
- Revenue evolution = 194%
- Market share evolution = 181%
Targets
Belgian households
Objectives
Engagement / Consideration
Brand positionning
Education
Loyalty