360° approach: Create success in complementarity with other media

The goal of this campaign was :
To raise customer awareness on the new Bebat Collect cube
To educate the Delhaize customers on the importance of recycling old batteries
SOLUTION
Development of a multi-channel campaign, including:
CRM
A dedicated emailing targeting 85.000 of the Delhaize Game Changers customer
Instore
2 weeks of visibility on our digital screens at the checkouts
Online
2 weeks of digital presence with:
Store Locator Banner
Content Page hosted on the Delhaize website
TARGETS
Game changers
RESULTS
CRM
#of contacts: 85k
Opening rate: 30,3%
Instore (Digital Screens)
804.437 possible contacts per week
1.440 broadcasting a day/screen
SOT : 20%
Online
CTR = 2,11%



